About Us
Care that's personal, purposeful, and built around you.
Connecting you with the right counsellor, support worker, or Behaviour Support Practitioner.
NDIS-friendly, culturally aligned, and here every step of the way.
Our Story
At AdaptiCare, our story began with a simple but powerful belief: the right support worker can truly transform someone’s life.
Our founder, Bella, recognised a gap in the care industry. Finding support wasn’t just about filling a position, it was about creating meaningful, culturally aligned connections. When a client needed additional support, Bella carefully matched them with a support worker who was not only highly capable but also understood their cultural needs and values.
What started as one thoughtful introduction became a lasting partnership, with that client still supported by AdaptiCare more than three years later. The impact of that connection led to ongoing word-of-mouth referrals built on trust, compassion, and proven results.
From that moment, AdaptiCare was born.
Today, we continue to do things differently by focusing on:
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Personalised matching
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Culturally appropriate care
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Strong, lasting relationships
We believe quality care is about more than skills. It’s about understanding, respect, and connection. Every client, family, and support worker is carefully considered to ensure the right fit.
At AdaptiCare, we’re proud to be known for our heart-led approach, commitment to excellence, and ability to build support networks that truly feel like family.
Why Us?
Founded by Qualified Professionals -
build on genuine passion for putting people first
Registered Behaviour Support Practitioners - reliable, tailored support that respects each individual needs.
Trusted and Consistent Support -
genuinely impactful care and NDIS registered.
Strong Relationships & Inclusive Culture -
grounded in professional integrity.
The People behind
AdaptiCare
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Founder & Director
Isabella Carter
After starting my career supporting people with complex behaviours, I became a registered Positive Behaviour Support Practitioner and helped establish AdaptiCare to improve access to culturally appropriate, person-centred support.
Director
Gene Handyside
Drawing on a background in counselling, advocacy, and complex trauma support, I help individuals overcome significant challenges while fostering growth, compassion, and meaningful outcomes through person-centred care.